Manufacturers of Precision Tools and Dies · Metal Stamping · Die Design
Home
About Us
Capabilities
Engineering
Quality
Submit a quote
Contact us
Directions
Customer survey
 

RWTUV USA INC hereby certifies that proof has been furnished that the requirements according to ISO 9001:2000 are fulfilled. This certificate is valid until February 1, 2009 Certificate Registration Number 06-1005
Customer Survey

As part of Whitman Tool and Die's dedication to customer service, we request that you take a moment to complete this important survey.

Thank you.

* Required Field

First Name* Last Name*
Company*  
Title  
Mailing Address* City*
State/Province* Zip/Postal Code*
Country* E-mail Address*
Telephone* Fax
1. Are you currently a Whitman Tool and Die customer?
Yes
No
 
2. What is your industry?
 
3. What is your application?
 
4. What is the main reason that you chose Whitman Tool and Die? (check one)
Price
Product Quality
Service
Salesperson
Reputation
Technical Expertise
Other
5. Please rate the importance vs. Whitman Tool and Die's performance in the following areas:
 

QUOTED TOOLING COSTS (check one in each column)
Importance to you WT&D's Performance
Critical Outstanding
Important Good
Nice to have Fair
Not important Poor
 
QUOTED PIECE PRICES (check one in each column)
Importance to you WT&D's Performance
Critical Outstanding
Important Good
Nice to have Fair
Not important Poor
 
PRODUCT QUALITY AND PERFORMANCE (check one in each column)
Importance to you WT&D's Performance
Critical Outstanding
Important Good
Nice to have Fair
Not important Poor
 
TECHNICAL EXPERTISE AND COMMUNICATION (check one in each column)
Importance to you WT&D's Performance
Critical Outstanding
Important Good
Nice to have Fair
Not important Poor
 
CUSTOMER SERVICE (check one in each column)
Importance to you WT&D's Performance
Critical Outstanding
Important Good
Nice to have Fair
Not important Poor
 
ON-TIME DELIVERY - AS AGREED (check one in each column)
Importance to you WT&D's Performance
Critical Outstanding
Important Good
Nice to have Fair
Not important Poor
 
6. Please provide us with any additional information that you feel might help us to serve you better.
 
7. Is there anyone we should contact within your organization for their feedback?
 

   

Back to top

Copyright 2007
Whitman Tool and Die Company

Web Design by
KingstonCreative.com